10 Companies Using Slack [ + How Slack Improves Communication]

Romie Carillo Avatar

Many companies are joining the Slack bandwagon and using the tool for digital communication. Slack helps fulfil any communication need via its up-to-date integrations, like audio, text, and video call options. 

The article will list some popular companies using Slack and analyze how they leverage the app for daily activities. Find out why these companies use Slack!

Companies Using Slack

Why Do Big Companies Use Slack?

Channels and app integrations make Slack attractive to different workplaces. They make the digital platform more effective and user-friendly for workplaces and operations.

Here’s why big companies use Slack:

  • Influences Easy Collaboration with Partners.
    Slack’s communication options make it easy to form partnerships quickly. They speed up communication and influence collaborative decision-making.
  • Has Excellent Security Features.
    Slack has a great security system that keeps data secure. You can use it to send confidential files and data without fearing they might get into the wrong hands.
  • Easy Message Scheduling.
    Slack’s Scheduled Send helps you set when to send specific information to partners or instructions to your team.
  • App Integrations Save Time.
    Slack lets you interact with more than 2,500 apps. Some of the best apps you can integrate into Slack include Workflow Builder for automating repetitive tasks or Procore. Procore allows you to plan and budget for your projects professionally.

    Find out the best Slack apps for remote teams here.
  • New Technological Integration.
    Slack keeps up with the changing digital age. Slack always updates its features to satisfy employees, clients, or partners.

Learn more about why companies use Slack from Slack’s official blog.

Thinking of using Slack for your business’s communication needs? Find out the difference between free and paid Slack here.

List of Companies Using Slack

Here’s a list of companies using Slack: 

1. Airbnb

Airbnb Company Using Slack

According to Vlad Vasilouk, Airbnb’s site reliability engineer, the company uses Slack for incident management. The app allows them to work on problems quickly to prevent Airbnb’s seamless operation.

Airbnb teams work in specified task channels. They help distinguish the type of output needed for each team. They also help identify problems and allow participating parties to develop solutions.

Slack also provides Airbnb with all communication solutions between hosts, guests, and support contacts. For instance, the company can automate client messages like “no smoking in Airbnb.”

2. Pinterest

Pinterest Company Using Slack

Pinterest uses Slack as a tool to help simplify the tasks that its users need to handle. Your business can benefit from Pinterest-Slack integration. You can use different Slack apps like Appy Pie Connect, an AI-powered tool to automate and improve repetitive workflows.

Additionally, Appy Pie incorporates a multi-step workflow and allows for custom actions. This allows you to automatically trigger an action on Slack after performing an activity on Pinterest. 

With the Pinterest-Slack integration, you can use Slack to work on Pinterest-related tasks without leaving the messaging platform.

If you’re using Slack to communicate with your coworkers, you need to know the best Slack practices for remote teams.

3. Coursera

Coursera Company Using Slack

Educational platforms like Coursera also take advantage of Slack’s features through its degree programs. Users usually access learning materials, including instructors/tutors, via specific private team channels.  

You can be part of a team by accessing the Coursera degree page and get to use Slack for your daily education activities. It helps you access all private data in your registered program. Slack also allows you to collaborate with other students on assignments and projects. 

Tutors and lecturers can also interact with students using Slack. For instance, they can send lesson notes through the platform and have the students interact with the message to ensure they have seen it.

4. Udemy

Udemy Company Using Slack

Like Coursera, Udemy is a learning company that uses Slack for its social sharing features. It aims to improve the learning culture among users through the Share to Slack and Udemy Business bot features. 

Share to Slack allows sharing Udemy business programs with friends or fellow workers. This helps non-Udemy students improve their knowledge and understand what the educational program offers. Additionally, Udemy students can share their learning path through Slack channels. 

Meanwhile, the Udemy Business bot features message automation to help instructors control students and course channels. The bot compiles and summarizes information about various subjects 

5. Lyft

Lyft Company Using Slack

Lyft recognizes the need for effective communication between workers and clients. The company uses Slack to expand its reach, with its teams collaborating effectively from different countries. Teams are categorized based on their work regions for easy engagement.

According to Senior Manager Samantha Lutz, the transportation company department heads can track work progress conveniently using Slack. She also credited Slack for consistently providing Lyft with updates regarding the status of their accounts.

6. Shopify

Shopify Company Using Slack

Are you a Shopify entrepreneur looking to improve your business communication strategies? The Shopify-Slack integration lets you explore different communication options for your team, partners, and customers.

For instance, you can get all the necessary notifications about orders placed, customer signups, general queries, and more through the EZ Notify-Slack integration.

Shopify also uses Slack to create a bot that allows consumers to purchase items from the platform seamlessly. The Slack bot, called Spy, works by quickly providing Shopify’s customer support team with information like incidents involving buyers and active Shopify shops. 

You can also use Spy for chat support, helping them manage queries, emails, and chats.

7. Robinhood

Robinhood Company Using Slack

Robinhood is among the top financial companies using Slack. Considering the sensitivity of economic discussions, Slack offers the company’s workforce a space for official and informal chats. 

Slack keeps track of every conversation Robinhood employees have had. The information recorded can be helpful in court in case of a data breach.

Slack benefits from Robinhood’s partnership since not many financial businesses use such communication platforms. As a result, more enterprises, including small firms, trust Slack communications for their daily activities.

8. Delivery Hero

Delivery Hero Company Using Slack

Through Slack, Delivery Hero’s ethics have grown by allowing a steady flow of communication among workers. Using Slack also helped the company solve problems quickly, which helped them keep their customers satisfied.

Delivery Hero also ensures that its employees are updated about how the business is going using Slack.

9. Comcast

Comcast Company Using Slack

Comcast’s Business VoiceEdge application uses Slack to help customers begin audio conferencing by typing “/bveconference” in their Slack channel. This way, the Business VoiceEdge users can start video conferencing in just a few seconds.

Even Comcast employees are using Slack to improve its operations. Comcast engineer Coline Weir said Slack paved the way for a faster phaseout transition. They were able to finish the company’s supposed 6-month transition in just a few weeks.

10. Figma

Figma Company Using Slack

Graphics jobs can be hectic, so Figma turned to Slack to make communication convenient. They use the Figma Slack app for better collaboration and convenient operations. Once integrated into Slack, the Figma app helps head designers give instructions effectively.

Through the Slack and Figma integration, it’s easier for graphic designers to send files, reply to specific instructions, and get notifications for the messages they’re mentioned in.

What Is the Best Feature of Slack?

The best feature of Slack is its efficient communication through channels. This enhances collaboration and ensures information gets to each party via notifications. Slack channels have all communication features in one space, including video/audio calls, reactions to messages, and file sharing.

Many companies use Slack channels for employee management. This makes it possible for remote organizations to have a productive working culture. Additionally, Slack’s company features provide fast problem-solving strategies. 

Romie Carillo Avatar